The Current Account Switch Service is monitoring the COVID-19 (Coronavirus) outbreak closely. We have comprehensive business continuity plans in place to protect the service. We have thoroughly tested these plans and are working closely with our infrastructure supplier to take proportionate steps to ensure our continued capability to deliver critical services. We do not expect any change in service. If you have any questions about your switch please contact your bank or building society directly.

Cookie policy

We use cookies on our website to provide you with the best possible online experience. By continuing to use this site, you give consent for cookies to be used. Please read our cookie policy for more information and details on how to change your preferences. Cookie Policy.

Contact us

​​Have you still got questions about switching your current account? For more information, look below.

You should contact your new bank or building society if you have any questions or issues relating to your switch.

Contact your new bank or building society

To find out more about the switching process, take a look at our guide to switching.

Read our guide to switching

Have another question about the Current Account Switch Service?

Our help and support section covers many subjects including eligibility, process, your rights and the Current Account Switch Guarantee.

Visit our Help & Support page

For any general enquiries about the
Current Account Switch Service, please get in touch.

Note: The Current Account Switch Service cannot initiate a switch.
Please contact your chosen bank.

* Required information

Privacy statement